Slot Cashier

THE ROLE

Reporting to the Lead Slot Banker / Slot Shift Manager the Slot Cashier will ensure they promote utmost integrity and the highest caliber of customer service and respect to all the guests, associates, and AGLC personnel.

• Ensure the guest is being provided with superior customer service
• A passion for excellent service and the organization’s vision
• Commitment to learning what our customers' needs and wants are.
• Encourage mutual accountability in service and inspiring others
• Ensure the cash cages meets desired presentation for our guests through out hours of operation.
• Willingness to discover opportunities to exceed the customer's expectations.
• Uphold a team work experience offering assistance where available or when requested.

• Ability to accept responsibility readily and grasp instructions

• Adhere to all the established polices and procedures for effective and secure cash flow
• Responsible for the redemption of all TITO tickets as well as balancing them at the end of each shift
• Responsible for assigned cash float, reconciliation of corresponding paperwork, and balancing currency at cash out
• Identify and report counterfeit bills
• Monitor and report risk and safety concerns to ensure a safe environment for both associates and guests
• Support and communicate with all associates within the casino gaming floor
• Responsible for the daily execution of operational goals and objectives
• Actively promote the Resort Club
• Assist Slot Banker during busier times (outlet floats)
• Assist the Slot Attendants with the delivery of hand pays in times of need
• Responsible to initiate hand pays to Slot Attendants for Jackpot wins
• Responsible for machine box pulls
• Be a team player
• Any other duties as required

 

THE  INDIVIDUAL

• High School Diploma an asset
• Excellent customer service skills
• Basic computer knowledge

• Casino experience an asset
• Cash handling experience an asset
• Must be able to register with AGLC

 

WE OFFER

• A competitive salary and benefits package.
• Subsidized associate dining room.
• Free parking and/or associate shuttle service from west Edmonton location.  
• A ground floor opportunity to join a dynamic Guest Services team in an interesting and challenging environment.
• Company discounts including worldwide hotel/resort discounts.