Promotions Coordinator

JOB SUMMARY

The Promotions Coordinator is responsible for providing a value-added experience to all Resort guests throughout our property. Primary duties include the development and communication of Resort Club promotion plans including overall tactical implementation, critical paths and wrap-up reports.

• Development and implementation of promotions and events slot tournaments, monthly promotional strategies, Resort Club reward strategies.
• Assist in development and coordination of Resort Newsletter and content.
• Guest satisfaction of Resort promotions, events, services and the Resort Club card.
• Coordinated implementation of Resort Club promotions and events.
• Assist in emceeing at promotions and events.
• Daily execution of operational goals and objectives for promotions, events.
• Liaise with other department associates in guest satisfaction resolution and Resort Club programming.
• Work with the Database analyst with reports and data to prepare or improve promotions and events.
• Monitor internal Music and digital signage and monitor kiosks.
• Production and update of digital signage until transfer to other Marketing area.
• Assist in Production of kiosks visuals and powerpoint (unless moved to other Marketing area.
• Work with Paragon Bus Tour coordinator.
• Represent the Resort throughout the facility and be available to answer any questions guests may have.
• Liaise with other department associates in guest satisfaction with all Resort promotions, events, services and the Resort Club card.
• Any other duties as required.

 

THE INDIVIDUAL

• Hospitality, marketing, communications, public relations, or a related field diploma.
• Two to five years of applicable on-the-job experience.
• Proficient in Microsoft Applications: word, excel, power point and outlook.
• Proficient in graphics applications.
• Supervisory or Management training.
• Minimum 2 years experience in the gaming, promotions, events, hospitality, or customer-service industry.
• Minimum two years experience in a supervisory role.

WE OFFER

• A competitive salary and benefits package.
• Subsidized associate dining room.
• Free parking and/or associate shuttle service from a west Edmonton location.
• A ground-floor opportunity to build your skills in an interesting and challenging environment.
• Company discounts including world-wide hotel and resort discounts.