Dual Rate Pit Manager

THE ROLE

Reporting to the Games Manager, this position requires the ability to communicate clearly,

deal tactfully and work effectively with River Cree Resort & Casino guests, associates and management; specifically, members of the Table Games department. The incumbent in this position will provide an interface to other Resort & Casino departments.

 

JOB SUMMARY

• Responsible for the daily operations of the casino table games including scheduling, payroll,

           disciplinary actions, training & mentoring of casino staff.

• Monitor and have expert knowledge of advantage & cheating at play at casino table games.
• Ensure Money/Chips flow according to AGLC terms and conditions.
• Coach and provide support to associates for increased effectiveness.
• Provide support on rules and procedures of games to guests and associates.
• Provide assistance and expertise when dealing with concerns or disputes between customers and

          the game/house and ensures the well-being of associates.

• Provide information on suspicious table activity to the Games Manager and surveillance operators.
• Handle assigned projects and portfolios.
• Other duties as required.

 

THE INDIVIDUAL

• High school diploma or equivalent, post-secondary education an asset.
• 4-5 years experience in the casino industry.
• Minimum 1 year demonstrated experience as Pit Manager.
• Minimum 1-2 years demonstrated experience as a Floor Supervisor with a full knowledge and

          experience in supervising the following games: Blackjack, Baccarat, Proprietary Games,

          Roulette and either Pai Gow Tiles or Craps.

• Ability to obtain or maintain an AGLC Gaming Workers License.
• Computer skills: Familiar with MS office applications.
• Experience with table games, rules, and procedures.
• Has experience in customer service and leadership.
• Proven ability to coach and mentor associates.
• Able to work in high stress environments (work load, conflict situations, etc).

 

WE OFFER

• A competitive salary and excellent benefits package.
• Subsidized associate dining room; shuttle service from west Edmonton location.
• A ground-floor opportunity to develop your skills with room for advancement in the gaming industry
• All associates a chance to participate in our “Circle of Service” program which rewards and empowers individuals who are able to provide outstanding customer service.
• Development of associates through in house training of new table games as well as courses such as:Pro Serve, Deal us in, Fintrac
• An opportunity to work within a progressive, exciting team environment.
• An opportunity to work with a skilled Management team.

Further information is forthcoming, you may continue to apply for this position by

selecting the APPLY NOW button.

We thank all applicants for their interest in our company.